Brittiska Consumer Focus har sammanställt en undersökning av konsumenters uppfattning av operatörers traffic management. Åtminstone summeringen är intressant att läsa för den oinsatte: http://www.consumerfocus.org.uk/files/2012/11/Lost-on-the-broadband-super-highway.pdf "Overall, our research found that consumers have very limited awareness of the term ‘traffic management’. Consumers do not understand the term, find it difficult to access relevant information and, when they do, struggle to understand it. The research indicated that without explaining traffic management and its impact on the user experience, any information provided is not meaningful to consumers and is therefore not taken into consideration. The research found no difference in perceived transparency between BSG and non-BSG signatories." ...
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